There is one year warranty on box.If any issue comes with the box, it can be replaced with the new one.

If you connect the TV box by WiFi then broadband service provides WIFI 2.4 GHz and 5 GHz.So we will suggest connect with 5 GHz. The 2.4 GHz band provides coverage at a longer range but transmits data at slower speeds. The 5 GHz band provides less coverage but transmits data at faster speeds. The range is lower in the 5 GHz band because higher frequencies cannot penetrate solid objects, such as walls and floors.

On website standard prices of the products are mentioned but variations are seen in templates due to the discount offers available during that time.Discount varies from product to product. You will get the full discount on Hybrid2 box and Pro box but not same on Gold box. Also price applicable is based on the country and currency because of difference in Tax, VAT and custom charges.

For fast delivery of your ordered box,choose express delivery option.So that you can receive the product within 3-4 days or before that ,whichever is earliest.

If a customer didn't receive the box even after choosing Express delivery option then no need to get panicked because due to the Covid 19 pandemic situation the delay is possible.As we know that movement in some areas are restricted and not as free as before but according to the government's unlock norms, so rarely this could happen.But no worries,we will provide you tracking no. also with that you can track till where your product has reached.